MediSync Health
Reaching HIPAA certification in 45 days ahead of a hard audit deadline
Telemedicine SaaS platform connecting rural clinics with specialist doctors. 45-person team, $2.3M ARR.
Key challenges
Handling patient PHI across the platform with no formal compliance program in place.
A HIPAA audit scheduled in 60 days, with zero preparation completed.
Multiple integrations with health systems creating scope confusion.
Limited internal cybersecurity resources to run the program alone.
Our approach
Conducted a rapid HIPAA gap assessment and scoped every PHI data flow across the platform.
Implemented access controls, encryption at rest and in transit, and BAA documentation.
Built an audit-ready evidence repository and trained staff on HIPAA policy.
Achieved HIPAA certification in 45 days, unlocking an enterprise deal worth $500K in ARR.
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